Terms of service
Terms of Service
Overview
This website is operated by Rocks Canada by All-Star Telescope. Throughout the site, the terms “we”, “us” and “our” refer to Rocks Canada by All-Star Telescope. We operate this website and store, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience.
Our store is powered by Shopify, which provides the ecommerce platform that allows us to offer our products and services to you.
By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including any policies referenced here, such as our Privacy Policy and Refund Policy.
If you do not agree to these Terms of Service, you may not access or use the site or any services offered through it.
We may update these Terms of Service from time to time by posting changes on this page. Your continued use of the site following any changes constitutes acceptance of those changes.
1. Access and Account
By using this site, you represent that you are at least the age of majority in your province, state, or territory of residence, or that you are the age of majority and have given consent for any minor dependents using the site on your behalf.
To use certain features of the Services, including making purchases, you may be required to provide information such as your name, billing details, shipping address, payment information, email address, and phone number. You agree that all information you provide is accurate, current, and complete.
You are responsible for maintaining the confidentiality of any account credentials and for all activity that occurs under your account.
2. Products and Services
We make every effort to display and describe our products as accurately as possible. However, product appearance, colours, packaging, and specifications may vary slightly depending on manufacturer changes, screen settings, or other factors.
All product descriptions, prices, and availability are subject to change without notice at our sole discretion.
We reserve the right to:
- limit quantities offered for sale
- discontinue products at any time
- refuse sales to any person, region, or jurisdiction where appropriate
We do not guarantee that products, services, or information obtained through the site will meet every expectation, nor do we guarantee that all site content will be error-free.
3. Orders
Placing an order constitutes an offer to purchase. We reserve the right to accept, decline, limit, or cancel any order at our sole discretion.
An order is not considered accepted until payment has been received and processed and we have confirmed acceptance of the order.
If we need to cancel or modify an order, we may attempt to notify you using the contact information provided at checkout.
Purchases are subject to our Refund Policy.
You agree that purchases made through the site are for personal or household use unless otherwise agreed in writing.
4. Prices and Billing
Prices, promotions, and discounts are subject to change without notice.
Unless otherwise stated, posted prices do not include applicable taxes, shipping charges, customs charges, import fees, or handling charges.
Prices shown online may differ from prices offered in-store, through third-party platforms, or through other sales channels.
You agree to provide current, complete, and accurate billing, payment, and account information for all purchases. You also agree to promptly update your information so that we can complete transactions and contact you if necessary.
By placing an order, you represent and warrant that:
- the payment information you provide is accurate
- you are authorized to use the payment method submitted
- charges incurred will be honored by your payment provider
5. Shipping and Delivery
Shipping and delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by carriers, customs, weather, supply chain disruptions, or other circumstances beyond our control.
Risk of loss and title for products pass to you when the shipment is transferred to the carrier.
Please review our shipping and return-related policies before placing your order.
6. Intellectual Property
All content available through the Services, including but not limited to text, graphics, logos, images, product descriptions, layout, branding, design elements, and other materials, is owned by or licensed to Rocks Canada by All-Star Telescope and is protected by applicable intellectual property laws.
You may use the site only for personal, non-commercial use. You may not reproduce, copy, distribute, modify, republish, transmit, display, or exploit any part of the site without our prior written permission.
All trademarks, logos, and brand names displayed on the site remain the property of their respective owners.
7. Optional Tools and Third-Party Services
We may provide access to tools, integrations, or services offered by third parties. These are provided “as is” and “as available,” without warranties or guarantees of any kind.
We are not responsible for the operation, availability, or content of any third-party tools or services, and your use of them is entirely at your own risk.
8. Third-Party Links
Our site may contain links to third-party websites or services that are not owned or controlled by us.
We are not responsible for examining or evaluating the content, accuracy, policies, or practices of third-party websites. Any use of third-party websites is at your own risk.
Complaints, claims, or questions regarding third-party products or services should be directed to the applicable third party.
9. Relationship with Shopify
Rocks Canada by All-Star Telescope is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with Rocks Canada by All-Star Telescope.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Rocks Canada by All-Star Telescope, including any injury, damage, or loss resulting from purchased products and services.
You hereby release Shopify and its affiliates from claims, damages, and liabilities arising from or related to your purchases and transactions with Rocks Canada by All-Star Telescope.
10. Privacy
All personal information collected through the Services is subject to our Privacy Policy.
Because the Services are hosted by Shopify, Shopify may collect and process certain personal information in order to provide and improve the platform experience. You can learn more through Shopify’s privacy materials here: https://www.shopify.com/legal/privacy/app-users
By using the Services, you acknowledge that you have read and understood our Privacy Policy.
11. Feedback and User Submissions
If you submit suggestions, ideas, reviews, feedback, or other content to us, you agree that we may use, reproduce, publish, edit, or distribute that content without restriction or compensation to you.
You agree not to submit content that is unlawful, defamatory, abusive, obscene, misleading, or that infringes the rights of any third party.
We reserve the right, but are not obligated, to remove content we determine to be inappropriate or in violation of these Terms.
12. Errors, Inaccuracies, and Omissions
From time to time, there may be information on the site that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping, or other details.
We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice, including after an order has been submitted.
13. Prohibited Uses
You may not use the site or its content:
- for any unlawful purpose
- to violate any laws or regulations
- to infringe upon intellectual property rights
- to harass, abuse, insult, harm, or discriminate against others
- to submit false or misleading information
- to upload malicious code or interfere with the security or operation of the Services
- to scrape, crawl, or reproduce site content without permission
We reserve the right to terminate access to the Services for violations of these Terms.
14. Disclaimer of Warranties and Limitation of Liability
The Services and all products and content provided through them are offered on an “as is” and “as available” basis, except where otherwise required by law.
We do not guarantee uninterrupted, timely, secure, or error-free access to the site.
To the fullest extent permitted by law, Rocks Canada by All-Star Telescope will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Services or any products purchased through the site, including but not limited to lost profits, lost data, replacement costs, or similar damages.
Nothing in these Terms limits any rights that cannot be lawfully excluded under applicable law.
15. Indemnification
You agree to indemnify, defend, and hold harmless Rocks Canada by All-Star Telescope and its affiliates, officers, employees, agents, and service providers from any claim or demand arising out of your breach of these Terms or your violation of any law or rights of a third party.
16. Severability
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will still be enforceable to the fullest extent permitted by law, and the unenforceable portion will be deemed severed from these Terms without affecting the validity of the remaining provisions.
17. Termination
These Terms remain in effect unless terminated by either you or us.
We may suspend or terminate your access to the Services at any time without notice if we believe you have violated these Terms.
Any obligations or liabilities incurred before termination will survive termination where applicable.
18. Governing Law
These Terms of Service and any separate agreements through which we provide Services shall be governed by and construed in accordance with the laws of Alberta and the applicable laws of Canada.
19. Contact Information
Questions about these Terms of Service can be sent to:
